We all sometimes need urgent help or advice.
Here we have compiled phone numbers you can call at any time—when you need support, information, or simply someone to listen.

🚨 Emergencies

  • 112 — Emergency number
    A single number for police, rescue, and ambulance services (24/7, free of charge).


🧒 Children and child protection

  • 116 111 — Lasteabi
    Help and advice for problems involving children (24/7, free of charge).


🧑‍⚖️ Victim support and domestic violence

  • 116 006 — Victim support crisis line
    Support and advice for victims of violence, crime, or a crisis (24/7).
    Calling from abroad: +372 614 7393

  • 1492 — Women's support line
    Advice and assistance for victims of violence (24/7, free of charge).


🧠 Emotional support and crisis assistance

  • 116 123 — Emotional support line (Hingehoiu liin)
    A listening ear and support during an emotional crisis (daily 10:00–24:00, free of charge, Estonian / Russian / English).

  • Eluliin —
    In Estonian: 655 8088
    In Russian: 655 5688
    (Round-the-clock support and a listening ear.)


🩺 Health and medicine

  • 1220 — Family physician advisory line
    Medical advice and information (24/7, Estonian / Russian / English).
    Calling from abroad: +372 634 6630

  • 16662 — Poison information line
    Advice in cases involving poisoning and chemicals (24/7).


🚗 Road and traffic information

  • 1247 — Teeinfo / Transpordiamet
    Road conditions, traffic information, driving conditions.


⚡️ Energy and utilities

  • 1343 — Elektrilevi fault information
    Power outages and grid faults.

  • 13404 — Gas fault information (Eesti Gaas / Elenger)
    Report a gas leak or hazard.


🏛️ State information and police (non-emergency)

  • 1247 — State information line
    General state information, advice, and referrals between different authorities (Estonian, Russian, English).

    Replaces the former police information number 612 3000.

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